Clear terms for every purchase.
These policies explain how Tech Harbor Global handles store orders, customer information, payments and product disclosures. Effective 4 September 2026.
Privacy notice
Order information is used to process payment, fulfil your purchase and provide customer support.
Information submitted at checkout may include your name, email address, mobile number, delivery address, ordered products and payment references.
- Order information may be shared with payment, delivery, hosting and support providers only as needed to operate the store or meet legal obligations.
- Card numbers, CVVs, OTPs and UPI PINs are entered with Razorpay and are not collected by Tech Harbor Global.
- Payment and order references may be retained for reconciliation, customer support, fraud prevention and applicable record-keeping.
- Contact support to request correction of inaccurate contact or delivery information where the order status permits.
Terms of purchase
A paid order is created only after Razorpay payment verification succeeds.
- Displayed prices are in Indian rupees and include GST unless expressly stated otherwise.
- Cash on delivery is not available; supported online payment methods are presented by Razorpay.
- Items in your cart are not reserved. Starting secure checkout holds available stock for up to 20 minutes while payment is confirmed.
- If a paid product cannot be fulfilled because of a stock discrepancy, support will contact the customer regarding replacement or refund handling.
- The customer is responsible for confirming product compatibility and reviewing the stated condition and included items before purchase.
Condition & product information
Product-specific disclosures form part of the purchase information.
- Factory-sealed and tested-working statements apply only when shown on the product page.
- Products marked as being verified are unavailable for direct checkout.
- Generic model capabilities do not replace the configuration expressly listed for the product.
- Accessories, licences, subscriptions, warranty and manufacturer support are included only when expressly stated.
Order issues & returns
Contact support promptly if the delivered product differs materially from the confirmed order information.
Eligibility and resolution depend on the product condition, issue reported, supporting information and applicable consumer rights. Do not return equipment without receiving return instructions from support.
